Inside Sales & Customer Relationship Executive to generate leads using social media and to manage customer relationship to maximise sales through cross-sale and up-sale.
WORK EXPERIENCE: At least one year of experience in sales & customer relationship management for IT services &/or product sales.
EDUCATION:
Minimum: Graduate in any discipline
Preferred: –
COMPETENCIES:
» Industry Domain: IT Product & Services
» Tech Domain: Knowledge of Enterprise IT products / solutions like CRM, Intelligent Automation, AI/ML, Analytics etc.
» LinkedIn Based Lead Generation
» Delivery Skills
» Excellent Oral & Written Communication in English
» Leads Generation from LinkedIn or other using any other databases
» Relationship Management for Existing accounts to know customer satisfaction levels and identify Cross-sell & Up-sell opportunities with existing clients
Collections
KPIs:
» Lead Generation for the company
» B2B Clients for Techaways
» B2B Clients for E3Partners
» Students for Techaways School of Professional Excellence
» Collections
WORK NATURE: Work independently with minimum supervision
RESPONSIBILITIES:
» Understand Product / Service Offerings of Techaways
» Understand Target Market
» Acquire and Use LinkedIn and other databases to identify potential clients
» Generate Leads by contacting prospects over email/phone/social media
» Make & deliver presentations to prospects
» Remain in touch with customers post sales and gain understanding of levels of satisfaction
» Identify opportunities for cross sell and upsell for existing customers
» Maintain Receivables Statement
» Collect payments for customers
LOCATION: Techaways Office in Mumbai or Work from home